What is Group Management?
When you purchase two or more tickets on TACTTIX, you automatically become a group manager! This means you can easily distribute tickets to your group members and manage their add-ons.
How to Access Group Management
- Purchase Tickets: Buy two or more tickets for an event.
- Check Your Email: You’ll receive a confirmation email with a unique link and group code.
- Click and Enter: Click the link in the email and enter your group code to access the Group Management portal.
Understanding the Group Management Screen
The Group Management screen has two main sections:
1. Tickets
- View Tickets: See all the tickets you’ve purchased, their status (claimed or unclaimed), and who has claimed them.
- Distribute Tickets: Click the “Copy Claim Link” button next to a ticket and share it with a group member.
- Claim Your Ticket: If you’re attending the event, claim a ticket for yourself using one of the claim links.
- Monitor Group Members: Once a ticket is claimed, you can see the member’s name, email address, and the status of their ruleset and waiver agreements.
- Send Reminders: If a group member hasn’t completed their registration, click the “Send Reminder” button to automatically email them a reminder.
2. Add-ons
- Assign Add-ons: Assign any additional purchases, like parking passes, meal vouchers, or camping passes, to each ticket holder in your group.
- Note: Group members will only appear in the dropdown menu for add-on assignment after they have claimed their ticket.
That’s it! You’re now ready to manage your group’s event experience with ease. If you have any questions, please don’t hesitate to contact your event producer or the TACTTIX support team.