Terms of Use

Last Updated: November 10, 2025

Welcome to TACTTIX!

These Terms of Use (“Terms”) are a binding legal agreement between you, the company or legal entity you represent (“Client,” “You,” “Your”), and KJD Digital, LLC., the owner and operator of the TACTTIX software (“TACTTIX,” “We,” “Us,” “Our”).

These Terms govern your access to and use of the TACTTIX event management platform, including any software, services, features, and content (collectively, the “Service”).

By creating an account, clicking “I Agree,” or by accessing or using the Service, you represent that you have the authority to bind your company to these Terms and that you agree to be bound by them.

If you do not agree to these Terms, you may not access or use the Service.

1. The TACTTIX Service

KJD Digital, LLC. provides a cloud-based software-as-a-service (SaaS) platform for business and event management known as TACTTIX . The Service is designed to allow Clients to create, promote, and manage events, including (but not limited to) selling tickets, managing add-ons, processing payments, facilitating digital liability waivers, and managing attendee check-in.

Subject to your compliance with these Terms, We grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable license to access and use the Service for your internal business operations during the Term.

2. Your Client Account

To access the Service, you must create a Client Account. You are responsible for all activities that occur under your account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security of your account password and any API keys.
  • Notify us immediately of any unauthorized use of your account.
  • Be solely responsible for the conduct of any of your employees, agents, or staff (“Authorized Users”) who access the Service on your behalf.

3. Client Responsibilities

You are solely responsible for:

  • Your Events: The legality, quality, and execution of the events you manage through the Service.
  • Your End-Users: Your relationship with your customers, attendees, and participants (“End-Users”). All customer service, inquiries, and disputes related to your events are your responsibility.
  • Compliance: Ensuring your use of the Service, and the events you host, comply with all applicable local, state, national, and international laws and regulations.
  • Prohibited Use: You may not use the Service to (a) conduct any illegal activity, (b) send spam, (c) infringe on the intellectual property rights of any party, or (d) reverse-engineer, decompile, or attempt to discover the source code of the Service.

4. Fees and Payment

Subscription Fees: You agree to pay all fees associated with your subscription plan (“Subscription Fees”) as set forth in your TACTTIX billing account. Fees are billed in advance on a recurring basis (e.g., monthly or annually) and are non-refundable, except as required by law.

Payment Processing Fees: All payments from your End-Users are processed through a third-party payment provider (e.g., Square) linked to your account. KJD Digital, LLC. and TACTTIX are not payment processors, banks, or financial institutions. Your use of the payment processor is subject to their own terms and conditions.

Your Financial Responsibility: You are solely responsible for all transaction fees, processing fees, refunds, and chargebacks incurred from ticket and add-on sales to your End-Users. KJD Digital, LLC. and TACTTIX are not liable for any financial losses, chargebacks, or disputes between you, your End-Users, and the payment processor.

Taxes: All fees are exclusive of taxes. You are responsible for paying all applicable taxes (e.g., sales tax, VAT) associated with your subscription and your ticket sales.

5. Data Ownership and Privacy

  • Your Data: You retain all right, title, and interest in and to the data, content, and information you upload to the Service, including event descriptions, photos, and non-public sales data (“Client Data”).
  • End-User Data: You also own and are the “data controller” for the personally identifiable information (PII) of your End-Users collected during the purchase or waiver-signing process.
  • TACTTIX’s Role: We are the “data processor” acting on your behalf. We will only use Client Data and End-User Data to provide and improve the Service, as permitted by our Privacy Policy.
  • Anonymized Data: We may collect, use, and aggregate data derived from your use of the Service in an anonymized and aggregated format to analyze, improve, and operate our Service.

6. Digital Waiver and Liability System

The Service includes a tool to help you create, send, and store digital liability waivers and rulesets (“Waiver Tool”). You acknowledge and agree to the following:

  • KJD DIGITAL, LLC. IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE.
  • The Waiver Tool is provided as a convenience. We make no representations or warranties about the legal enforceability of any waiver created or signed through the Service.
  • You are solely responsible for the content, legality, and effectiveness of your waivers.
  • You are solely responsible for consulting with your own legal counsel to draft your waiver language and to ensure your waiver and data-collection practices comply with all applicable laws (e.g., laws regarding electronic signatures, parental consent, and liability for minors like Florida Statute 744.301).
  • KJD Digital, LLC. and TACTTIX shall have no liability or responsibility for any claims, damages, or lawsuits arising from or related to the use or enforceability (or lack thereof) of any waiver you use with the Service.

7. Intellectual Property

Our IP: We own and retain all right, title, and interest in and to the Service, our TACTTIX trademarks, logos, source code, and all underlying technology.

Your IP: You own and retain all right, title, and interest in your Client Data and any of your trademarks or logos that you upload to the Service. You grant us a limited license to use and display your content solely for the purpose of providing the Service to you.

8. Term and Termination

  • Term: These Terms remain in effect as long as you have an active subscription.
  • Termination by You: You may cancel your subscription and terminate these Terms at any time through your account settings.
  • Termination by Us: We may suspend or terminate your access to the Service at any time, with or without cause. If we terminate without cause, we will provide a pro-rata refund of any prepaid, unused Subscription Fees.
  • Effect of Termination: Upon termination, your right to access the Service will cease. You will be responsible for downloading and exporting your Client Data and End-User Data prior to termination. We may delete your data from our systems after a commercially reasonable period.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. WE EXPLICITLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TACTTIX, ITS OWNERS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

(A) YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE; (B) ANY DISPUTE, CHARGEBACK, OR FAILED TRANSACTION BETWEEN YOU AND A PAYMENT PROCESSOR OR END-USER; (C) ANY CLAIM, LAWSUIT, OR DAMAGE ARISING FROM THE ENFORCEABILITY (OR LACK THEREOF) OF YOUR LIABILITY WAIVERS.

IN NO EVENT SHALL TACTTIX’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE TOTAL AMOUNT OF SUBSCRIPTION FEES PAID BY YOU TO TACTTIX IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to defend, indemnify, and hold harmless TACTTIX, KJD Digital LLC., and its officers, directors, and employees from and against any and all claims, damages, losses, liabilities, costs, and expenses (including attorneys’ fees) arising from:

(a) Your use of and access to the Service; (b) Your violation of any term of these Terms; (c) Any dispute or claim between you and your End-Users; (d) Any claim related to the legality or enforceability of your liability waivers.

12. General Provisions

  • Governing Law: These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions.
  • Dispute Resolution: Any dispute arising from these Terms shall be resolved through binding arbitration in Volusia County, Florida.
  • Changes to Terms: We may modify these Terms at any time. We will provide notice of material changes by posting the new Terms on our site or by sending you an email. Your continued use of the Service after such notice constitutes your acceptance of the new Terms.
  • Entire Agreement: These Terms constitute the entire agreement between you and KJD Digital LLC. regarding the Service and supersede all prior agreements.

13. Contact Information

If you have any questions about these Terms, please contact us at:

support@kjddigital.freshdesk.com

KJD Digital, LLC.
1116 Eagles Nest Ave.
Deltona, FL 32725